CallPac

CallPac is a response-based hardware support that delivers an ICM engineer on site within an agreed time frame. The engineer will then diagnose and work on the problem until it is resolved.

Key features and benefits of CallPac:

Assurance that within a certain time frame an engineer will fix your problems
Minimised downtime
Available 24 hours a day, 7 days a week

More information

Contact ICM

If you want to find out more about how ICM can improve the performance, availability and resilience of your IT systems, please do not hesitate to contact us.

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Consider this

Do you have 24 hour support and a single point of contact for all enquiries?

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News and events

MAS Gains New Microsoft Gold Partner Accreditation

ICM Managed Availability Services has added the Networking Infrastructure Solutions Competency to our Microsoft Gold Partner accreditations. further details >>>

Downloads

Green IT and Climate Change - is virtualisation the answer?

Information Technology is responsible for emitting as much carbon into the atmosphere as the aviation industry and is likely to become the next focus of the green lobby. white paper pdf >>>